What Nobody Told You about Knowledge Retention

End-user adoption
By Xuan Liao
August 19, 2015

Studies have shown that users who are not given proper training can take up to four times longer to become proficient at new job tasks, and require six times more support. However, few organizations are fully aware of the high toll Knowledge Retention takes on productivity. Today our experts have set out to remediate this by sharing some hard facts on a data sheet.

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Xuan Liao

Written by Xuan Liao

Xuan is the Marketing Manager of our Cloud Managed Services, Integration Services, Testing and Education lines of businesses, she creates and delivers problem solving information and resources to cater to the main pain points our customers face. Her subject matter expertise revolves around best practices to maximize technology ROI, enhance end-user adoption, reduce TCO and ensure quality. Her goal is to work with our LOB leaders and sales executives to help provide custom solutions that aims to deliver long term results to transform the way organizations perceive the power of technology.