What's New in Oracle CRM Release12?

Oracle CRM
By ITC Oracle Educator
September 1, 2008

Unlike its sibling Oracle Financials, Oracle CRM is still a relatively new appliciation, only having been launched a little more than a decade ago. The fact Oracle CRM is still growing and becoming more complex makes the release of Oracle CRM R12 all the more exciting.

ITC’s latest white paper “What’s New in Oracle CRM R12?” details the major changes and modifications in this latest release. The paper discusses in depth the upgrades available in Oracle Field Services, Oracle Teleservice, Oracle Depot Repair, Oracle Install Base, Oracle iSupport, and CRM R12’s services suite.

Click here to download your copy of "What’s New in Oracle CRM?"

Written by ITC Oracle Educator