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Xuan Liao

Xuan Liao

Xuan is the Marketing Manager of our Education line of business, she creates and delivers problem solving information and resources to delight our customers. Her subject matter expertise revolves around best practices to maximize user adoption and technology ROI, by providing custom solutions that aims to deliver long term results to transform the way organizations perceive the power of IT training.

Recent Posts

Training

HIMSS17: The path towards advanced health IT interoperability

This February, we had the pleasure of joining our partners ANCILE solutions as exhibitors at HIMSS, Health IT’s largest educational and networking conference, held at Orlando, Florida. Without a doubt, the conference provided the perfect...

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Cloud Computing

Navigating The Cloud Maze

Modern IT trends are shaped by specific business drivers that IT & business decision makers find most critical to their organization and are they are also the primary enablers of the cloud computing revolution (HP/Forrester):

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Cloud Managed Services

Ending 2016 with a bang!

2016 was an eventful year to say the least—characterized by the losses of beloved global idols to a number of tragic geopolitical crises around the world. But, we thought we would leave you with a more positive note to end the year on—starting...

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Oracle UPK

How UPK can help you save time in updating your training content

As a content author, one of the biggest pain points I often face is document maintenance and sustainability, as many other fellow content authors would know, keeping up with your content's validity through time is a popular challenge. 

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Localization

UPK, your hidden gem for global and regional rollout projects

Oracle UPK is our favorite tool to leverage for global rollout projects due to its content translation and localization features (Localization in simple words, involves more than just translation.  Translation is a component of localization, but...

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End-user adoption

Oracle UPK: Your Swiss Army Knife for ERP projects - Webcast Q&A Transcript

Yesterday we presented the webcast "Oracle UPK: Your Swiss Army Knife of ERP projects", where our practice director and UPK evangelist Jordan Collard,  shared his expertise in the UPK product and how to best leverage it for software projects of...

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Ancile uPerform

How Infirmary Health Optimized EHR User Adoption

Yesterday we presented the webcast "How Infirmary Health Optimized EHR User Adoption", where Infirmary Health's CIO, Eddy Stephens, shared his experience leveraging ANCILE uPerform to deliver cost-effective training to over 800 physicians in less...

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End-user adoption

What's new in UPK 12.1 3rd Enablement Service Pack?

Last wednesday Oracle released the new Enablement Service Pack for UPK 12.1 and we have taken up on the task of testing out each of the new features introduced to bring you a thorough analysis of what they mean for your current UPK efforts and...

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End-user adoption

Health IT – How to close the EHR adoption gap and achieve true meaningful use

Over the last decade, the US healthcare industry has been on the digital transformation path, moving from paper to digital records on a quest for interoperability, enhanced patient care, and reduced costs. The US government has paved this path...

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Ancile uPerform

Maximize Your Software Investment with Ancile uPerform 5.3

Last week we had our webcast: "Get the Most Out of Your Software Investment with Ancile uPerform 5.3." The Ancile uPerform experts took some questions live from our audience, so today we bring you the transcript of the Q&A session. If you missed...

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Ancile

6 Reasons Why uPerform Will Make You a Killer Trainer

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End User Adoption with UPK

Questions on End user Adoption in Global Rollouts

Last week we had our webcast "Master End User Adoption in a Global Rollout" and we took some live questions from the audience. Today we bring you the transcript. In case you missed the webcast, remember you can download its recording here.

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